Support

Stuck somewhere? We’re happy to help.

We usually reply within 2 business days.

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When reporting a bug, please include your iPhone model, iOS version and what happened just before the problem.

Frequently asked questions

How do I play?

Tap an arrow sign to flip the track switch — the pulsing one is next, and its badge shows the next stop that way. Tickets match stations: take passengers to the station with the same color and symbol. When a car shows a teacup, tap it to pour tea; happy passengers tip more. Tap the locomotive (or the speed button) to switch between cruise and fast.

Can I fail a trip?

No rush and no fail — a wrong turn is just a scenic detour. The game saves constantly, so you can close it at any time and continue later.

What is the Tea Garden?

Your Tea Garden grows tea leaves while you are away, for up to 8 hours. Collect them from the garden and upgrade it (five levels) to grow more leaves per hour.

What is the Commute Bonus?

Your first completed trip each day pays double tips.

How do I unlock new lines, cars and paints?

Spend tea leaves: new lines (maps) from the Lines menu, and extra cars, locomotive paints and car woods in the Garage. A train can have up to four cars, each with three seats.

What is the Passenger Album?

There are 32 animal passengers in four rarities (Common, Uncommon, Rare and Legendary). Deliver a passenger once to add them to your album; rarer passengers tip more.

Why do I see ads?

Ads keep Tiny Tea Train free. You will never see ads during your first 10 minutes of play. After that an ad may appear after the trip results screen — never during a trip — and you can choose to watch a short ad to double your tips.

How do I remove ads or restore a purchase?

Open the Shop. Remove Ads turns off interstitial ads (optional rewarded ads stay available). Restore purchases is in the Shop and in Settings → Privacy & support.

My progress disappeared.

Progress is saved only on your device, so it is lost if the App is deleted or progress is reset. It is not synced between devices. Purchases can always be restored.

My phone gets warm or the game feels slow.

Open Settings and turn on Battery saver (30 fps, lower resolution, no shadows), or turn off Shadows.

How do I delete my data?

Privacy & your data