Support center

Help for every Hamego game, in one place.

We usually reply within 2 business days.

Email support

One inbox for every Hamego game. Tell us which game you’re playing, your iPhone model and iOS version, and what happened just before the problem.

Each game has its own FAQ, Privacy Policy, Terms of Use and data deletion guide.

Quick answers

Do I need an account?

No. None of our games have accounts or sign-ups. Progress is saved only on your device.

How do I restore a purchase?

Every game has a Restore purchases button:

  • Hoppy Bunny — Wardrobe → Carrots → Restore purchases
  • Tiny Tea Train — Shop → Restore purchases or Settings → Restore purchases
  • Paper Lantern Post — Wardrobe → Stamps → Restore purchases or Settings → Restore purchases
  • Rainy Window Café — Shop → Beans → Restore purchases or Settings → Restore purchases
  • Night Shift Plant Shop — Shop → Coins → Restore purchases or Settings → Restore purchases
How do I stop personalized ads?

Choose “Ask App Not to Track” in iOS Settings → Privacy & Security → Tracking, and review your consent any time in each game’s Settings → Ad privacy choices.

How do I delete my data?

Use Settings → Reset progress inside the game, or delete the app. Each game’s Delete My Data page above has the exact steps.