Email support
When reporting a bug, please include your iPhone model, iOS version and what happened just before the problem.
Frequently asked questions
How do I play?
Swipe left or right to steer. Tap the screen, swipe up or press the JUMP button to jump. Jump over snow piles, rocks and logs; steer around snowmen and trees. Ice is fast but slippery, ramps launch you into the air, and hearts restore a life.
What are the game modes?
Adventure: 15 levels with stars. Endless: ride as far as you can while it speeds up. Carrot Rush: collect as many carrots as possible in 60 seconds. Zen: no obstacles, just relax.
How do I change the camera?
Tap the eye button under the pause button during a run, or choose Classic, Close, High or 1st Person in Settings.
Why do I see ads?
Ads keep Hoppy Bunny free. You will never see ads during your first 10 minutes of play. After that an ad may appear when a game ends, and you can choose to watch a short ad to continue a run.
How do I remove ads or restore a purchase?
Open the Wardrobe → Carrots tab. Remove Ads turns off interstitial ads (optional rewarded ads stay available). Tap Restore purchases on the same screen to get Remove Ads or the Starter Pack back on a new device or after reinstalling.
How do I turn off the music or sounds?
Open Settings (gear icon) and adjust Music and Sound FX, or turn on Mute all.
My progress disappeared.
Progress is saved only on your device, so it is lost if the App is deleted or progress is reset. It is not synced between devices. Purchases can always be restored.
The game feels slow on my phone.
Open Settings and turn on Battery saver, or turn off Shadows and Snowfall. This makes the game much lighter.
How do I delete my data?
See Delete My Data.